Terms of Service

These terms are the agreement between you and [LEGAL NAME — founder to fill from ENTITY_FIELDS.md] trading as Interlinked (ABN [ABN — founder to fill]) — “we”, “us” — about your use of Interlinked at interlinkedstudy.com.

They are written to be read. If a sentence here is unclear, email hello@interlinkedstudy.com and we will explain it, and probably rewrite it.

1. What Interlinked does

You paste school material you do not understand. Interlinked explains it back to you using things you already know, and tells you where the explanation stops holding.

It is a study tool. It does not do your homework, sit your exam, or replace your teacher. It can be wrong. Every lesson is checked against your source by a second model call, and one that does not hold up is rewritten once and then withheld rather than shown to you — but a check is not a guarantee. Read what it gives you against your own source and your own teacher.

2. Who can use it

• You must be at least 13.
• If you are under 18, you may use Interlinked with your parent’s or guardian’s permission.
• If you are under 18, you cannot buy a subscription yourself. A parent or guardian has to set it up in their own name. When they do, your account, your profile and your lessons stay yours.
• One account per person. Do not share your sign-in with anyone.

We do not ask your date of birth to use Interlinked. Building a lesson does not require knowing how old you are, so we do not collect it. The only time we ask about age is when a subscription is set up, because a subscription is a contract — see clause 6.

Answer that question honestly. An account we find belongs to someone under 13 will be closed and its data deleted. A subscription we find was set up by someone under 18 in their own name will be refunded and cancelled.

3. Your account

Keep your sign-in details to yourself. Tell us at support@interlinkedstudy.com if you think someone else has got into your account. You are responsible for what happens under your account, unless someone else got in through a failure on our side.

4. What you paste

The material you paste stays yours. We do not claim any ownership of it.

You give us permission to process it for the single purpose of building your lesson — nothing else. We do not keep the full text of what you paste: we store a SHA-256 fingerprint of it and a 280-character excerpt. We do not use your material to train AI models, and we do not sell it or share it with anyone except the providers listed in our Privacy Policy who process it on our behalf.

Only paste material you are allowed to paste. Do not paste other people’s personal information, and do not paste anything a copyright holder has told you not to copy.

5. Using it honestly

Interlinked exists to help you understand things, and the Acceptable Use Policy is part of these terms. In short: do not use it to break your school’s rules on assessment, do not use it to harm anyone, do not attack the service, and do not resell it.

Your school decides what counts as cheating in your assessments, not us. Check before you use any tool on work that is being marked.

6. Plans, prices and billing

• Curious is free.
• Obsessed is A$11 per month, in Australian dollars, GST inclusive.
• What each plan includes, including how many lessons a month, is shown on the pricing page and enforced in the product. The numbers on that page are the real numbers.
• When a subscription is set up we ask the person paying to confirm they are 18 or over. If they are not, they can send it to a parent or guardian, who completes the payment in their own name.
• Subscriptions renew automatically at the end of each period until cancelled. You can cancel any time from your account settings, and cancelling stops the next charge.
• Payments are handled by Stripe. We do not see or store your card details.
• If we change a price, we will tell you at least 30 days before it applies to you, and you can cancel before it does.

7. Refunds

Full refund within 14 days of any charge, no reason needed. The details, and your rights that sit above this policy, are in the Refund and Cancellation Policy.

8. Your rights under Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights.

For a major failure you are entitled to cancel and get a refund, or to compensation for any other reasonably foreseeable loss. For a failure that is not major, you are entitled to have the problem fixed within a reasonable time, and to a refund if it is not.

Beyond those guarantees, and to the extent the law allows, our liability for any claim is limited to resupplying the service or refunding what you paid for it in the twelve months before the claim.

9. Availability, and what we do not promise

We will try to keep Interlinked running, and we will not always succeed. It may be unavailable for maintenance, for a provider’s outage, or for a fault of our own. We do not promise uninterrupted service, and we do not promise a particular result in your exams.

Features change. We may add, alter or remove them. If we remove something you are paying for and it materially changes what you bought, you can cancel and we will refund the unused part of your period.

10. Suspension and closing accounts

You can close your account at any time from your settings. Doing so deletes your data as described in the Privacy Policy.

We may suspend or close an account that breaches these terms or the Acceptable Use Policy, that is being used to harm someone, or that we are required to close by law. Where we can, we will tell you first and give you a chance to put it right. If we close a paid account for a reason that is not your fault, we refund the unused part of the period.

11. Changes to these terms

We may update these terms. If a change materially affects you, we will tell you by email or in the product at least 14 days before it takes effect, and you can cancel before then and be refunded for the unused part of your period. The date at the top is always the current version.

12. Law and disputes

These terms are governed by the laws of Victoria, Australia, and the courts there have jurisdiction.

Before anything formal, email hello@interlinkedstudy.com. Most things are a misunderstanding and get fixed in a day. If we cannot resolve it, you can take a consumer complaint to the ACCC or to consumer affairs in your state.

13. Contact

[LEGAL NAME — founder to fill from ENTITY_FIELDS.md] trading as Interlinked
ABN [ABN — founder to fill]
[POSTAL ADDRESS — founder to fill]

General: hello@interlinkedstudy.com · Billing: billing@interlinkedstudy.com · Privacy: privacy@interlinkedstudy.com